Frequently asked questions

Platform-Services-Illus

For companies who don’t yet have a software production line (new platform design)

Typically the process begins with a short evaluation. Eficode experts study the current state of your software development pipeline and provide an actionable roadmap for further development.

Each Eficode ROOT Platform instance is individually designed to meet the customer’s specific requirements and criteria. Variations include:

  1. Functional composition. Which functionalities are chosen to be part of the managed service
  2. Tool selection. The reference architecture tool are recommended but not mandatory
  3. Environment selection
  • Private cloud
  • On-premise
  • Public cloud
  1. Integrations to existing systems
  • User management
  • Secure connectivity
  • Integrations to tools outside the managed service scope (e.g. cloud-based tools such as Slack)

Transferring from an existing platform

Eficode is also able to take over an existing tool chain. During the transition process, Eficode will bring the system to the same level with a clean installation in terms of functionality and system robustness.

Eficode ROOT platform services relieve the customer product development and the development support teams from time-consuming toolchain administration and maintenance tasks. Hence, the teams are able to entirely shift their focus on more value-adding project work.

Along with ensuring smooth day-to-day tool operation, Eficode ROOT service team takes responsibility of continuous platform development. Eficode tool experts continuously scan the market for both new or improved solutions and make them available to customers as tested and pre-integrated platform extensions.

Other Eficode ROOT service benefits include:

  • Key project assets (e.g. requirements, documentation, source code, installable packages) are stored safely and stay discoverable throughout the project life-cycle
  • Fast platform deployment provides a fast track to having a DevOps-proof software assembly line
  • The platform is pre-integrated to support tool-to-tool information sharing
  • Eficode ROOT proactive maintenance services make sure the platform is properly scaled, always available, and up-to-date
  • Support functions provide assistance in platform usage and development, especially in highly demanding admin tasks
  • Access to Eficode professional services with focus on leadership and guidance in overall cultural transformation and hands-on implementation of automated software delivery pipelines
  • The optional Eficode ROOT Team Management (RTM) system provides a centralized access management system to all platform tooling
  • The optional Eficode ROOT Track and Drive metrics dashboards provide an end-to-end view to project quality and performance

The exact monthly fee depends on the following platform specific parameters:

  1. The number and type of tools that belong to the managed service scope
  2. The number of platform users at your company
  3. Environment costs. Environment charges are included in the fixed monthly fee if the system runs in a private cloud environment. Eficode may also charge the public cloud infrastructure costs as part of the monthly bill, given that the platform operates on an Eficode-managed account linked to the Eficode main cloud service account.
  4. Software licences. Eficode charges applicable software licenses for the tools included in the managed platform instance.

Please contact eficoderoot@eficode.com for more a detailed service quotation.

Eficode ROOT provides a variety of options for the environment selection. The private cloud environment, when combined with the rest of the Eficode ROOT service offering, is typically the most cost-effective solution.

Eficode-hosted private cloud:

Eficode ROOT runs as a turnkey solution in a customer-specific private cloud environment managed and maintained by Eficode as part of the continuous maintenance and support service.

On-premise:

Eficode ROOT can be installed and maintained in an on-premise data center managed by the Customer or by a 3rd party service provider. In these cases, Eficode ROOT service team manages the platform tools remotely via secure network connections.

Public cloud:

Eficode ROOT can be installed in a public cloud service of the customer’s choice, including (but not limited to):

  • Amazon Web Services
  • Microsoft Azure
  • Google Cloud Platform
  • Alibaba Cloud

Yes. Customer-specific Eficode ROOT instances can be equipped with additional or alternative tools, even if they’re not currently mentioned on the ROOT website and/or not present in the current reference architecture.

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Stay up-to-date on Eficode ROOT

  • "We are very lucky to have ROOT as our partner!"

    — Mikael Kuisma, Change and Release Manager, DNA telecom company

  • "The Eficode ROOT Team has been very efficient and quick to resolve any problems that come up. All development has been handled professionally and we now have a very reliable product."

    — Christopher Scicluna, IT Project Manager, Valmet Automotive

  • "Centralized DevOps environment service brings us cost savings and VR doesn’t need to worry about the updates and maintenance of servers and softwares."

    — Markus Niskanen, System Architect, VR National Railways

  • "Our annual savings range from millions to tens of millions, when also accounting for the faster launching of products and the ability to respond more rapidly to changing market conditions."

    — Mikael Kuisma, Change and Release Manager, DNA telecom company

Still have questions?

Drop us a line at eficoderoot@eficode.com, or fill in the form at Contact Us page.